Stuck at the extreme western point of the state of Texas, El Paso is too often forgotten as a photo destination. Yet it offers an amazing nexus of Hisopanic culture, Old West history, varied architecture, and mdern convenience....read more
When you’re photographing land and sky (and tight-rope walkers against a full moon!), patience is required. So is high-quality paper and printing advice....read more
From penguins in Antarctica to barns in the Palouse, Kevin Raber has a unique view of the world. See how we help this Indianapolis photographer display and sell his work....read more
You may think think your monitor is accurately displaying the exact colors that are in your image file, but it may not, leading to prints with disturbing color casts. Here's how to fix that problem....read more
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Printing postcards at home is a delightful way to share memories, create personalized invitations, or even design promotional materials for your small business....read more
Marching bands and Mardi Gras krewes are a unique portrait niche that require a distinct solution for prints. See how we helped Louisiana-based photographer Danny Izzo showcase these large groups beautifully....read more
Many photographers seek photo paper with a certain weight and thickness, a smooth finish, and archival quality. Fiber-based photo paper fits the bill....read more
When you run a business that supports creative people, you’re guaranteed to be awestruck most days. Learn about the inspiraton behind our Success on Paper Series....read more
Here's a comprehensive guide to the various types of printers available in the market....read more
WHAT CUSTOMERS SAY ABOUT US
One of the best consumer experiences...
I recently had to replace both my printer and display. Nothing that I was printing even remotely matched what I was seeing on screen. I watched dozens of videos on color correction, printer profiles, and colorimeters. Unfortunately, there was no payoff. The frustration was mounting. I reached out to a few local printing professionals that I would have paid to sit with me and my equipment, to unlock the secret. I never heard back from them. This forced me figure it out on my own.
I had been using Staples brand Ultra Premium double-sided matte paper for years and had gotten decent results. However, printing became completely unpredictable when using the Epson 15000 printer and new display. I searched online for the Staples printer profiles and could not find them anywhere. I called Staples corporate and found out that there are no profiles available for their papers.
So then I began searching the web for papers that do have associated printer profiles, and immediately found the Red River website. The site is so clean, logically laid out and informative. I thought the best approach was to order the Inkjet paper sample kit and download all the printer profiles. The box of paper arrived two days ago in a beautifully designed and protective box.
I intentionally did not change ANY of the print settings in Lightroom, so that I could compare the Red River papers to the inconsistent Staples paper output. The photos that came out of the printer were beautiful! The frustration melted away. Now, the difficult decision is which of the RR papers to get.
I did have a few questions along the way regarding settings, and Cindy W. from Support responded quickly and answered all my questions. She also sent me links to further info and “how to” tutorials which did help and happened to reside on Red River’s website.
When I called Red River this morning to ask who I could address a congratulatory email to, Drew Hendrix, the president answered the phone. That pretty much says it all.
I realize that my relationship with Red River is in the early stages, but it appears that everything they do is first rate. Offering the paper sample kit for $8 (and free shipping) was exactly what got the ball rolling for me.
From the product to the support, the user-friendly website and quality packaging, you provide a wonderful consumer experience.
Keep up the great work!!! You have a new fan and customer.
Regards,